As these products are handmade or recycled, there may be some inconsistencies in the product, however in the event that you wish to return an item, our policy is in accordance with the ACCC guidelines.
- Returns are accepted within 14 days of receiving your goods.
- We will exchange/refund the items up to the dollar value of your purchase.
- Postage costs are the responsibility of the customer.
- Please send us an email to advise us of your intent to return the product. You can find our email address on Threadmill's Contact page.
We use Australia post for shipping within Australia and Overseas. Please contact us for a Shipping Quote for overseas destinations.
Australia Post Regular Satchel 500g $8.95 (flat-rate). We offer Express Postage for $15.00 (flat-rate).
Items will be shipped within 2 business days and tracking details provided as per your details supplied at checkout.